FAQ 2018-05-04T06:07:22+00:00

Answers to your questions

A lot of answers are already on our FAQ page, but don’t hesitate to Ask Question if you have any questions.

Can I get a refund ? 2018-07-08T18:31:28+00:00

Yes, 7 days money back guarantee, If Our Product Does Not Work And I will Unable to solve your Problem. In favour of any of the subscription/ Automate Recurring Payments, you have the duration of the 48 hours after the transaction to request for the sake of the refund.  All the products of the third party are to be provided are supported by their authors and not by the side of the Provider. You should please review the support terms that are to be provided by the author of a product before purchasing it.

Can I cancel anytime? 2018-02-24T11:18:17+00:00

Of course. You’re not locked into anything. You can cancel your subscription by logging into the members area and visiting the subscriptions link. If you run into any problems, let us know and we’ll be happy to cancel it for you.

How can I hide license reminders or usage keys? 2017-08-11T10:40:40+00:00

Consider hiding the license activation reminders through a plugin like “WP Hide Plugin Updates and Warnings.“ This plugin is free and very popular in the WordPress community. Make sure to check the official documentation for more information!

Why are these plugins and/or themes asking me for a license key? 2017-08-11T10:39:37+00:00

Simply ignore these requests. Developers include them so that the plugin or theme can update automatically, and so that you can register for support. The item itself will work perfectly fine without entering anything in the box. We recommend updating your theme and plugins manually as updates become available on our site.

Does Srmehranclub provide license keys? 2017-08-11T10:38:39+00:00

We do not provide, lease, release, or resell license keys. All the products offered on this website are licensed under the GNU General Public License (GPL). You do not need license keys to use them in your projects, regardless of how many you need. The plugins and themes only require license keys to get automatic updates from their authors.

Do you offer technical support for themes, plugins, and WooCommerce extensions? 2017-08-11T10:37:24+00:00

Due to the nature of our repository, we do not offer any support or technical support for themes, plugins, or WooCommerce extensions. If you require technical assistance for these tools, then we suggest that you purchase a license to use the original developer or vendor.

Can I keep the plugins and themes after my subscription ends? 2017-08-11T10:36:29+00:00

Sure. Under the GPL licence, you’re free to keep them if you want. The only thing to be aware of is that you will need an active subscription with us if you want to access any future updates.

How can you offer the products at such low prices? 2017-08-11T10:35:30+00:00

All WordPress items such as plugins and themes are licensed under the General Public Licence (GPL). This means that once we have purchased the item, we are free to redistribute it if we choose to do so. Your membership to our site goes toward maintaining and buying subscriptions to third-party theme and plugin authors. This form of crowdfunding helps keep prices low, so we can pass this benefit on to you.

How to update my plugins & Theme … 2017-12-14T08:08:06+00:00

You can update them manually using this guide or you can use Srmehranclub Plugins Manager to get automatic updates.

Do you provide updates to the products? 2017-08-11T10:28:59+00:00

Yes. As soon as we are notified about an update, we download it from the author and update it on our site.

How many sites can I use the plugin or theme on? 2017-08-11T10:27:48+00:00

As many as you like. The plugins and themes are GPL-licenced, so you can use them as often as you like on however many sites you choose. Got a friend who’s building a site? Share our plugins and themes with them. Seriously, there are no catches.

Are you the developer of these files? 2017-08-11T10:26:38+00:00

Srmehranclub is not affiliated, associated, authorized, endorsed by, or in any way related to third-party developers, including: WordPress, WooCommerce, WooThemes, Elegant Themes, Rocketgenius Inc., GravityForms, iThemes, OnTheGoSystems, AppThemes, etc.

Are these genuine products? 2017-08-11T10:25:26+00:00

Yes, 100%. We have active subscriptions to all the authors of the products featured on our website. We download from them and redistribute to you. The downloads are not altered in any way.

Are the files and downloads legal? 2017-08-11T10:24:25+00:00

Yes, all themes, plugins, and WooCommerce extensions that are distributed in our repository are 100% open-source with the GNU GPL.

What is GPL? 2017-08-11T10:23:14+00:00

GPL means General Public License. WordPress is open-source software released under GNU General Public License (GPL). It was created by forking another GPL-licensed project; in fact, almost all the top plugin, theme, add-on, and extension developers follow the GPL. At Srmehran, we provide files that are fully licensed under the GPL, just like WordPress.